October 5, 2020

COVID-19 – How we’re making you safe

Dear Friends

Like you we are currently experiencing major disruption to our ability to serve our community – nonetheless we are serving and will continue to do so, with everything at our disposal. For the time being the majority of our activities are in abeyance.

We are currently able to support folk by holding individual drop in sessions with food and in some instances through the Emergency Foodbank food distribution. To help maintain a smooth service we are working through a number of agencies and are able to receive self-referrals at this time.

As the shops begin to remove restrictions of the number of items you can purchase would you kindly remember the needs of the St Pauls Centre Foodbank.

Thank you for your understanding and may you know peace and safety at this time.

Every Blessing
Maureen Aspey – Chair of Trustees


We take the safety and wellbeing of our staff, our volunteers, and our visitors seriously. We are committed to making sure that while we continue to deliver answers to the most difficult questions in the community, we also keep people safe while we do it. For that reason we have produced a simple commitment in our response to the challenges of COVID-19.

What St Pauls are doing to keep our Centre Safe?

1. We have carried out a COVID-19 Secure risk assessment

  • Our risk assessment is in line with the HSE guidance
  • We will be continuing to consult with our staff
  • We have shared the results of our risk assessment and made it available should anyone want to see it  
• We are actively working to ensure that our Centre is safe and will adapt in accordance with HSE guidance and Government guidelines

2. We have clear handwashing, hygiene, and cleaning procedures

  • We have adopted an enhanced cleaning regime across the site
  • We have increased the frequency of our cleaning including all of the common areas and hand contact points
  • Encouraging people to follow the Public Health England’s guidance on hand washing and hygiene
  • Providing hand sanitiser around the site, in addition to washrooms
  • Frequently cleaning and disinfecting objects and surfaces that are touched regularly
  • Providing hand drying facilities – either paper towels or electrical dryers

3. Keeping our social distances

We are asking everybody who uses our site to maintain a 2 meter distance between them and others.

We are also:

  • Putting up signs to remind workers and visitors of social distancing guidance
  • Planning and allocating space within the Social Distancing guidelines and with consideration to cleaning and ventilation.
  • Avoiding shared workstations and planned use of printers etc. to allow for adequate cleaning
  • Using floor tape or paint to mark areas to help people keep to a 2m distance
  • Arranging one-way traffic through the centre and café where possible
  • Switching to seeing people by appointment if possible

What St Pauls Centre is asking you to do to keep both yourself and us safe

1 . Please don’t visit if you are unwell or have any symptoms of Covid-19

This includes a high temperature, a cough, aches and pains, or any of the other symptoms listed by the NHS

2. Keep your social distance

  • Stay 2 meters from anyone who is not in your family group, wherever you are in the building
  • Be aware of who is using a space, and if you can avoid it or use it later, please do.
  • Cover your mouth and nose with a tissue or your elbow (not your hands) when you cough or sneeze
  • Put any used tissues in the bin immediately
  • Please throw any used disposable cups in the bin immediately.

3. Tell us if you are vulnerable

Let us know when you enter the site if you are vulnerable for any other reason. This might be because of another illness, recent surgery, or because you are in the age group which places you at a higher risk

4. Use the hand sanitiser provided, and wash your hands regularly while you are on site

  • Please ensure that you wash your hands or use the sanitiser as you enter the building, whilst you are in communal areas and when you leave the building.
  • Please let us know if you see that any of our sanitiser dispensers need filling up

5. If you have gloves or a face covering, please use them at all times while you are on site

  • Please be considerate if you are disposing of used face masks or gloves. Please take them home with you as this means we are not asking our cleaning staff to handle them.
  • Please let us know if you see anyone not following the advice above.